Returns & Exchanges
Privacy Policy
1. Introduction
MyZikrRing is a Muslim faith-tech brand by Equantu, focused on smart Zikr Rings. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our companion app, purchase our products, or otherwise interact with us.
By using our website, app, or products, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Account Information
When you create an account, we may collect your name, email address, password, and account preferences.
2.2 Device Information
When you connect your Zikr Ring to our app, we may collect device identifiers, firmware version, connection status, and Bluetooth pairing data necessary for the device to function.
2.3 Location Information
With your permission, we may collect location data to provide Qibla direction, prayer time calculation, and time-zone synchronization features. You can disable location access at any time through your device settings.
2.4 Prayer & Dhikr Settings
We may store your personal preferences such as prayer time settings, dhikr goals, reminder schedules, and counting history, in order to provide the app's core functionality.
2.5 Wellness Data
Depending on your device model, we may collect general wellness-related data made available by the device. Please see Section 4 for important information about how this data may and may not be used.
2.6 Payment Information
When you make a purchase, payment details are processed by our third-party payment providers (such as PayPal or Stripe). We do not store your full card number on our servers.
2.7 Order & Support Information
We collect information you provide when placing an order, requesting support, or contacting us, including your shipping address, phone number, and correspondence history.
2.8 Advertising & Analytics Data
We may use analytics and advertising tools to understand how visitors use our website and app, and to measure the effectiveness of our marketing. See Section 5 for details.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website, app, and products
- Process orders, payments, shipping, and returns
- Sync your device data, goals, reminders, and history across sessions
- Provide customer support and respond to inquiries
- Send transactional emails (order confirmations, shipping updates, account notices)
- Send marketing communications, where you have opted in, and which you may unsubscribe from at any time
- Improve our products, website, and app through aggregated and anonymized analysis
- Detect, prevent, and address fraud, security, or technical issues
- Comply with applicable legal obligations
4. Wellness Data & Health Disclaimer
We do not use wellness data for medical decision-making, and we do not share this data with third parties for purposes unrelated to providing our core product functionality, except as required by law or with your explicit consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to operate core functionality (such as your shopping cart), remember your preferences, and understand how visitors use our site. This may include tools such as web analytics platforms and advertising pixels.
Where required by applicable law, we will request your consent before placing non-essential cookies, and you may withdraw consent at any time. Please note that if you decline non-essential cookies, we will not continue related tracking activity.
6. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, email service providers, customer support platforms, and hosting providers
- Analytics and advertising partners, in accordance with your cookie consent preferences
- Legal authorities, where required to comply with a legal obligation, protect our rights, or ensure the safety of our users
- Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections
7. International Data Transfers
As we operate internationally, your information may be transferred to, stored, and processed in countries other than your country of residence, including where our servers, service providers, or affiliated entities are located. Where required by applicable law, we take steps to ensure such transfers are subject to appropriate safeguards.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we will delete or anonymize it in accordance with applicable law.
9. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within the timeframe required by applicable law.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our products and services are not directed to children, and we do not knowingly collect personal information from children under the age required by applicable law in their jurisdiction. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated version on this page with a revised "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: service@equantu.com
- Company: MyZikrRing, a brand by Equantu
- Registered address: 1942 Broadway St, STE 314C, Boulder, CO 80302, USA
